城市社区卫生服务绩效评价指标体系研究——以湘潭市为例公共管理专业论文.docxVIP

ABSTRACT Community health services as health services in the bottom, is our country gets rapid development. The aims of this study adopts qualitative and quantitative research on crime to establish a set of suit Xiangtan city actual, have more efficient degree, reliability and distinction of the community health service performance evaluation indicator system, to improve the community health service management standardization, scientific level. Based on the community health service is the entire health system, community health service performance evaluation to measure it in the health service status, and evaluation of community health services in the realization of goal of health policy and maintain and promote the health of residents in terms of functional. Therefore, the research content mainly includes the following aspects: Based on the comprehensive summary of community health service development history and the present situation, compared to community health service institutions and the two or three level medical institutions of patient flow and main treatment cost, investigation of community health service utilization of the residents of the community health service satisfaction, to evaluate the quality of community health service, efficiency, efficiency and fairness. At the same time, to establish a set of suit Xiangtan city actual community health service evaluation method and index system. This study used literature review method, expert argumentation method, Delphi expert consultation method used to establish the index system and fuzzy mathematics comprehensive evaluation method to calculate the weight of every index and the comprehensive evaluation results were combined, the combination of evaluation results and rationality. This paper uses qualitative analysis and quantitative analysis method, to the community health service in Xiangtan city as an example, focusing on the establishment of a set of suitable for Xiangtan city community health service p