ACCENTURE KM MODEL培训资料.pptVIP

Knowledge Management Strategies to Improve Business Performance Chris Paladino March 11, 2002 (703) 947-2394 chris.d.paladino@ Knowledge Technologies 2002 KM Definition A collaborative and systematic process for acquiring, creating, synthesizing, and sharing information, insights, and experiences to achieve organizational goals. KM Considerations How do you create a culture for sharing? Which people need to be empowered to contribute the right knowledge? Are priorities aligned with measurements? Are the right processes in place to- capture, refine, and create knowledge- disseminate, share,