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The Machine Learning
Retail Revolution
Transformative solutions,
powered by insights.
Introduction
The origins of machine learning can be traced back to foundational theories
laid out by the mathematicians Bayes, Legendre and Gauss more than 200
years ago, and the term is thought to have been coined by Arthur Samuel at
IBM in the 1950s.1 The practice employs complex models and algorithms that
can learn from data and make predictions and decisions based on it. By feeding
computers raw information, this component of artificial intelligence (AI) attempts
to achieve constant improvement in learning and performance over time.
The practice allows computers to take over tasks that would normally require
human intelligence, powering remarkable everyday tools like Amazon’s rec-
ommendation function and always-on problem-solving, smart shopping virtual
assistants like Amazon’s Alexa.
In today’s digital-first world, machine learning — and AI in general — have
gained tremendous momentum, reaching the “Peak of Inflated Expectation”
in research and advisory company Gartner’s hype cycle.2 According to Gartner,
from 2010 to 2015, funding in the AI sector multiplied almost sevenfold,3 and
over the next 10 years, AI will be the most disruptive class of technologies.
Machine learning is poised to transform several industries, and savvy retailers
have already begun to unleash the potential of computers and the cloud to
create a better, smarter, more attuned and effective experience for customers.
Precima has used machine learning since the company was founded 10 years
ago, helping retailers in the areas of pricing, product assortment, promotions,
personalized marketing and recommendation systems.
“The Machine Learning Retail Revolution” provides a broad introduction to
machine learning and explores how Precima applies machine learning to
i
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