DBSIDEALFAQ星展IDEAL网上理财服务常见问题.PDF

DBS IDEAL™ FAQ 星展 IDEAL™ 網上理財服務常見問題 I SERVICES SUBSCRIPTION 服務申請 II MANAGING YOUR LOGIN 管理登入戶口 III MANAGING YOUR ACCOUNTS 管理賬戶 IV MAKING CASH TRANSACTIONS 建立付款交易 V MAKING TRADE APPLICATIONS 建立貿易服務交易 VI APPROVING TRANSACTIONS AND APPLICATIONS 授權交易及申請 VII SECURITY FEATURES 保安功能 VIII TROUBLESHOOTING 排疑解難 I SERVICES SUBSCRIPTION 服務申請 1) How to apply IDEAL™ service? 怎樣申請IDEAL™服務? Click here or go to .hk/sme/list/form-list.page to download IDEAL™ Registration Form together with the relevant terms and conditions. Please mail the full set of completed forms and required documents to below address OR submit to any DBS Branch. 按此或到.hk/sme-zh/list/form-list.page下載 IDEAL™登記表格和相關的 條款及細則，然後將整份已完成的表格及所需文件寄到以下地址或任何星展銀行分行 。 2) Who should be the signatory on IDEAL™ Registration Form? IDEAL™ 申請表格應該由哪位人士簽署? IDEAL™ Registration Form is required to be signed by the authorised person(s) of your company. For details, please refer to the Signing Requirements at the bottom of Section 8 of the Registration Form. IDEAL™登記表格必須由 貴公司的授權人士簽署。於簽署前 ，請參考登記表格第八部份所詳 列的簽署要求。 1 | P a g e 3) When can I use IDEAL™ after submitting completed IDEAL™ registration form? 提交已完成的IDEAL™登記表格後何時可以開始使用IDEAL™? You will receive an acknowledgement email to inform you that your application is being processed. Upon successful application, you will receive a welcome pack in 7 business days for you to start using IDEAL™. 您將收到電郵通知您的申請正在處理。當申請完成，您將於7個工作日內收到迎新包，您 便可以開始使用IDEAL™ 。 4) Is there any service fee for using IDEAL™? 使用IDEAL™有甚什麼收費? Click here or go to .hk/sme/day-to-day/ways-to-bank/online-banking- IDEAL™ for details. 按此或到.hk/sme-zh/day-to-day/ways-to-bank/online-banking-IDEAL™了 解詳情 。 II MANAGING YOUR LOGINS 管理登入戶口 1) How can I get started? 如何首次登入 (經桌面/手提電腦)? i. Please ensure you have your Security Device an