华美达酒店集团服务价值培训.pdf

A Promise 我就是一个承诺 A Promise of a New Day 新一天的承诺 A Promise to be a Team Player 成为一名队员的承诺 A Promise to take Pride in “Red” 以置身于“ 红” 中为自豪的承诺 A Promise to “Smile” 微笑的承诺 A Promise to Plant the Seeds of Change 播种创新的种子的承诺 A Promise to Lead Change 引领创新的承诺 Leading Change 引领创新 • Establish A Sense of Urgency 培养紧迫意识 Leading Change 引领创新 • Establish A Sense of Urgency 培养紧迫意识 • Create a Guiding Coalition 提供指导性合作 Leading Change 引领创新 • Establish A Sense of Urgency 培养紧迫意识 • Create a Guiding Coalition 提供指导性合作 • Develop Vision and Strategy 发展洞察力和策略 Leading Change 引领创新 • Establish A Sense of Urgency 培养紧迫意识 • Create a Guiding Coalition 提供指导性合作 • Develop Vision and Strategy 发展洞察力和策略 • Communicate the Change Vision 交流不同看法 Leading Change 引领创新 • Establish A Sense of Urgency 培养紧迫意识 • Create a Guiding Coalition 提供指导性合作 • Develop Vision and Strategy 发展洞察力和策略 • Communicate the Change Vision 交流不同看法 • Empower Associates 有能力的员工队伍 Leading Change 引领创新 • Generate Short Term Wins 取得短期胜利 Leading Change 引领创新 • Generate Short Term Wins 取得短期胜利 • Consolidate Gains and Produce