新六西格玛-摩托罗拉大学.pptVIP

Motorola’s Perspective 摩托罗拉公司与六西格码 摩托罗拉年度营业额Annual revenues by year Measurement and Methodology “Sigma” is a measurement scale upon which improvements can be gauged. “Six Sigma” is an overall methodology that drives business improvement. 我们的经验教训What We’ve Learned … The People Who Make it Happen: Core Six Sigma Business Improvement Campaign Principle 平衡記分卡是Six Sigma業務改進運動的基石 The Cornerstone of a Six Sigma Business Improvement Campaign is a Balanced Scorecard 项目选择方法 Matching Teams, Projects and Team Processes 团队、项目和团队过程的匹配 全面业务评审中的职责 分散和趋中的影响 The Impact from Spread and Location 分析及改进Analysis and Improvement 六西格玛持续改进课程表Six sigma CI Curriculum Building Organization-Wide Capability 提高整个组织的实力 六西格玛绿带学习班大纲 Six Sigma Green Belt Action Learning Plan Six Sigma Black Belt Action Learning Plan 六西格玛基础 (Fundamental to Six Sigma) 界定机遇(Define) 1.1 找出、排序并选择改进机遇。 1.2 制定项目团队宪章 1.3 组建有效的团队 1.4 明确顾客及顾客需求 1.5 界定待改进的过程并绘图 衡量业绩(Measure) 2.1 确定衡量的内容 2.2 对衡量进行管理 2.3 认识波动 2.4 评估衡量系统 2.5 确定过程业绩表现 分析机遇(Analyze) 3.1 找出潜在的根本原因 3.2 进行失败模式及效果分析 (FMEA) 3.3 实施对比法 3.4 进行波动源（SOV）研究 3.5 进行相关性分析 改进业绩(Improve) 4.1 提出解决方案 4.2 解决方案的排序与选择 控制业绩(Control) 5.1 制订控制计划 5.2 实施过程控制系统 It’s all about delivering business results! Achieving sustainable business improvement requires integrated team efforts linked to business priorities. 通过团队对重大的问题进行快速的解决,得到持续的财务结果! ?六西格玛领导方针 “六西格玛领导方针”包括以下内容： The Six Sigma Leadership Principles include the following: Align ( 结合) Mobilize (动员) Accelerate (催化) Govern (治理) THE SIX SIGMA LEADERSHIP PRINCIPLES Hands on Champions Master Black Belts Black Belts Six Sigma Project VP Green Belts All Employees CEO Six Sigma Executive Sponsor 六西格玛项目参与人员 大师级黑带 Master Black Belt - 黑带和高级管理层顾问 Black Belt and Senior Management Consultant 绿带 Green Belt 黑带 Black Belt - 团队成员与实施者 Team Member and Practitioner - 团队领导与统计顾问 Team Leader and Statistical Consultant 绿/黑带的作用与等级