青岛农业大学外国语学院商务视听与谈判II课件 Chapter13.pptVIP

Chapter Thirteen 性相近，习相远 Learned, shared, passed on from parents to children, transmitted by social organizations, interest groups, governments, schools, churches An integrated system of learned behavior pattern that are characteristic of the members of given society, including everything a group thinks, says, does, makes, feels etc. Oriental Culture Occidental Culture Culture Patterns Individualism Collectivism Communication Process Speaker (message sender) Listener (message receiver) Code Decode Verbal Communication Communication Barrier High context culture Communication relies highl