01806汇付国际2018环境、社会及管治报告.pdf

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01806汇付国际2018环境、社会及管治报告.pdf

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SAAS CONTENTS 目錄 About This Report 2 Message from Management 4 About Us 6 Responsible Management 8 ESG Concept ESG ESG Management ESG Stakeholder Communication and Feedback Materiality Assessment Corporate Governance 13 Risk Control Regulatory Compliance and Internal Control Information Security Intellectual Property Management Customer Service 22 Quality Products and Services Protection of Customer Rights and Benefits Business Partnership 30 Cooperation on Compliance Industry Development Employee Development 36 Recruiting and Employee Benefits Talent Development Social Contribution 48 Fintech Enabling Services Public Welfare Green Office Appendix 55 – – 2017 2018 Key Performance Indicators 2017 2018 Applicable Laws and Regulations ESG Reporting Guide Content Index ABOUT THIS REPORT OVERVIEW This report is the first environmental, social and governance (ESG) Report of Huifu Payment Limited. It mainly discloses the Company’s management (ESG) approach, practice, and performance on responsible management, corporate governance, customer service, business partnership, employee dev