check-in-酒店英语-入住登记.ppt

A=local guide B=Tour leader C=Receptionist C: Good evening! Welcome to our hotel. A: 1.______(晚上好! 我需要一个套房，八个单人间和三个双人间。) C: Have you made a reservation? A: Yes.2. ______(我们是为一个德国团队预订的。) 3. ____________我来自中旅，该团共有15个游客，团号为SHCITS-A070828.) 中旅” CITS China International Travel Service C: I’m sorry, but I don’t see your reservation here. A: 4.______(我们肯定办过预订，因为我三天前还确认过。 5.________(你可以再查一下吗？或者联系销售部？) C: All right. Let me check again. Ah, yes, here it is. We have one suite, eight singles, and three twins for CITS. B: 6.______ (有什么问题吗？) A: No, everything is all right. B: 7.______(客房都准备好了吗？) C: Yes, they are. May I have your passports, please? B: Sure. Here you are. C: Thank you. Would you please fill in these registration forms? B: 8.______(登记表填好了。我们可以拿钥匙吗？) C: Here are the keys. Have a pleasant stay in our hotel. B: Thank you very much. Translation: 1.晚上好! 我需要一个套房，八个单人间和三个双人间。 _________________________________ 2. 我们是为一个德国团队预订的。 __________________________________ 3.我来自中旅(CITS)，该团共有15个游客，团号为SHCITS-A070828.) __________________________________ 4.我们肯定办过预订，因为我三天前还确认过。 __________________________________ Translation: 1.你可以再查一下吗？或者联系销售部？ _________________________________ 2. 有什么问题吗？ _________________________________ 3.客房都准备好了吗？ __________________________________ 4.登记表填好了。我们可以拿钥匙吗？ __________________________________ Situation 2: 1. Your name is Lily, coming to Guilin for a conference. (meeting) 2. You prefer to stay in Guilin Sharaton Hotel from August 8th to 12th. 3. You ask for a single room. 4. You need the morning call service. Keys 1. Good evening! I’d like to have one suite, eight singles, and three twins, please. 2. We’ve booked them for our tour group from Germany. 3.I’m from China International Travel Service and the group code is SHCITS-A070828. We have 15 passengers. 4. I’m sure we have made a reservation because I reconfirmed three days ago. 5.Could you check again or contact the