CUSTOMER SATISFACTION INQUIRY客戶滿意度調查表.docVIP

CUSTOMER SATISFACTION INQUIRY客戶滿意度調查表.doc

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CUSTOMER SATISFACTION INQUIRY Customer Address Review Dep. □ Quality □ Engineer □ Purchase □ Others DESCRIPTION Satisfaction degree comment excellent good right ok bad ruin 90-100 80-89 70-79 60-69 30-59 0-29 1.How about our product quality in general ? 2.How about the outlook and construction of our product ? 3.How about the product packing and transportation ? 4.How about the sample quality ? 5.How about the sample outlook and packing ? 6.How is the efficiency on nonconformance case ? 7.How is the quality after improving request ? 8.How about the defective rate as per your target ? 9.How about our quality compared with others ? 10.How soon is our information feedback ? 1.Can you accept our quotation ? 2.How is our price compared with others ? 3.Is our price reasonable ? 1.How about our delivery ? 2.How about the action on delayed shipment ? 3.How about the cooperation of delivery changing ? 1.How is our cooperation on defective found ? 2.How is our cooperation on improving action ? 3.How is our cooperation on quotation ? 4.How is our cooperation on delivery ? 1. Please review and mark your opinion on the column of “satisfaction degree”. 2. In order to meet your requirement on our service , please carefully fill in this investigation list. 3. We appreciate you kind corporation. Review Dep. Quality Engineer Purchase size:180×270mm wt:50g SP-007-F07B0                           

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