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The successful challenger
ING Investor Day
Roland Boekhout
CEO ING-DiBa, Head of ING Germany
Amsterdam - 31 March 2014
ING Germany is uniquely positioned to build on its success
Key messages
• We have executed our strategy consistently resulting in sustainable and diversified profit development
• The German banking market is fragmented, with Retail mostly deposit driven, and the sector in transformation
• ING is uniquely positioned and will continue to build on its strengths
• Our product portfolio fulfills customers’ expectations and provides ample room for further growth and diversification
• We optimised rates with our strong brand as differentiator while maintaining customer growth momentum
• With convenience and transparency we develop from direct to digital, in line with consumer trends
• Our balance sheet and strong deposit generation allow us to increasingly originate diversified assets
2
We have executed our strategy consistently…
We built the franchise by selectively expanding our product portfolio… (in EUR bln)
8.1
7.8
7.4
7.1
6.9
6.7
6.5 204
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