知识管理和知识资本讲义.ppt

Knowledge Management Intellectual Capital 知识管理和知识资本;Knowledge Management is the collective name for a group of processes and practices used by companies to increase their value by improving the effectiveness of the generation and application of their intellectual assets. 所谓知识管理，是指企业为提高自身价值，进而针对其知识财产的产出和利用率所采用的一系列步骤和执行方法的总称。;何谓知识管理（续）;Epistemologies – what are they ? 认识论角度的分析？;Ardent axiologist 狂热的价 值论者;Ardent Axiologist 狂热的价 值论者;Boisot的社会学习周期 Boisot’s Social Learning Cycle;Scanning 审视;Step 1 - Scanning (2) 第一步：审视（2）;第一步：审视（2）--续;你用什么方法更好地审视问题? How do you facilitate scanning ?;解决问题 Problem Solving;第二步：解决问题（2） Step 2 - Problem Solving (2);第二步：解决问题（2）--续;解决问题的一般过程A generic process for problem solving;技巧的种类 Types of Technique;抽象化;第三步：抽象化（2）Step 3 - Abstraction (2);第三步：抽象化（2）--续;Semantics, mentalese and to a lesser extent, ontology, all play an important part. Semantic networks are expensive but necessary and this has to be understood. Other than for strategic and tactical reasons, the part played by mentalese vitally affects the degree of codification desirable or possible. 语义学、精神语言，甚至从更小范围说，存在论都在这里扮演了重要角色。虽然建立语义学网络耗资巨大，但却十分值得，这一点还望大家理解。相比之下，精神语言的作用还不体现在战略、战术方面，而更主要的还是对规范等级是否理想或可能构成影响。;隐性与显性的平衡（1）The tacit / explicit balance (1);隐性与显性的平衡（2）The tacit / explicit balance (2);第四步：传播（1）Step 4 - Dissemination (1);第四步：传播（2）Step 4 - Dissemination (2);第四步：传播（2）--续;Although there are problems across cultures and JV partners, the issues of dissemination centre around IT and OS. Here are some network options but which should you recommend or use in which occasions: 虽然由于文化的的不同，以及合作者涉世不深的缘故，会出现一些问题，但这里研究传播问题的中心还是围绕IT技术和操作系统展开。下面是一些你会推荐或???用的网络形式： Intranets, extranets, WANs/LANs, Internet, None of these. 企业内部网、外联网、广域和局域网、互联网、其他。;第五步：吸收（1）Step 5 - Absorption (1);第五步：吸收（2）Step 5 - Absorption (2);第五步：吸收（2）--续;Accepted Knowledge Management has little to offer. It should be recognised that while, for the originator, absorption is a step in the cycle which has consequences, for the user,