pmp第六版作业-相关方管理.pdfVIP

作业-相关方管理 IT 管理·智慧IT NEEQ：838504 相关方管理 1、The project ’s chief architect and the key client representative cannot cooperation on the project this adversely impact the project’s progress. How should the project manager address this issue? A. Appoint a senior employee to act as an architect between the architect and the client representative. B. Request the chief architect’s the sponsor to discuss the with the architect. C. How a discussion with the sponsor to replace the key client representative. D.Address the chief architect and client representative in commonto identity possible solutions 项目的总建筑师和关键业主代表不能在项目中合作：这对项目进度带来不利影响。 项目经理应该如何解决这个问题？ A. 一名高级员工作为建筑师和业主代表之间的仲裁人 B. 要求总建筑师的一线经理与该建筑师讨论这个问题 C. 与项目发起人协商更换关键业主代表 D. 找出总建筑师和业主代表的共同利益，确定可能的解决方案 2、一家公司决定开发一个软件解决方案，后来却发现不是所有的需求都就绪，且不同相关 方对解决方案的看法不同。 应实施哪一个执行过程来改善这种情况？ A. 管理相关方参与 B. 收集要求 C. 定义范围 D. 识别相关方 3、The project manager experiences difficulties working with the customer. After the project is finished ， the customer states that the project was nor completed to their satisfaction. What should the project manager have done throughout the project to avoid this outcome? A. Advise the customer that their request are being implemented at each project phase B. Understand, evaluate, define, and manage customer expectations C. Send the customer the technical specifications for review and approval D. Identify and replace responsible parties from the project team 项目经理在与客户合作过程中出现了困难，项目完成后，客户称项目没有达到他们的满意水 平。若要避免这种结果，项目经理应该在整个项目过程中怎么做？ A. 在项目的每一阶段告知客户他们的请求都已在执行 B. 了解、评估、定义和管理客户期望 C. 向客户发送技术规范，供客户审查和批准 D. 识别并更换项目团队中的责任方 4、Your boss , the vice president of research at your electronic system development firm , defines success on the project as providing state-of-the-art development.The vice president of marketing defines it as world-class primarily . The vice president of engineering , who is the customer for this