《导游情景英语》项目9送站服务.ppt

* 项目九 送站服务 模块一 赴机场/车站途中 重点：送站途中的内容和注意事项 难点：送站途中英语对话的学以致用 Situation Lead-in When a tour guide is going to send off the tour group, he/she needs to make the following preparations: First of all, he needs to check the names, numbers of the tourists as well as the tickets. Help the tour leader to confirm the air tickets. If tourists who have OK tickets do not leave within 72 hours, the guide should reconfirm the seats in advance; otherwise the airline company may not reserve the seats. The guide should keep in mind that international air tickets need to be reconfirmed 72 hours before departure. The guide should confirm the correct time and place for the tour group to meet for departure. He/she should confirm the time for the wakeup call and mealtime. He should confirm the time for the delivery of luggage. He/she should remind tourists to pay their bills before they leave the hotel if they take drinks in the mini fridges in the room. Finally, the guide should return their identity cards or passports to foreign tourists before they leave China. Dialogue 1 On the Way to the Airport NOTES ① What is the departure time of our flight? 飞机几点启程？ ② traffic jam: 塞车 Dialogue 1 words and phrase: 1. traffic jam 塞车 2. Customs ['k?st?mz] n. 海关 3. stereotyped ['steri?ta?pt] adj. 老一套的 4. considerate [k?n's?d?r?t] adj. 考虑周到的；体谅的；体贴的 5. heartfelt ['hɑ?rtfelt] adj. 衷心的 6. gratitude ['ɡr?t?tu?d] n. 感激；感谢；感恩 7. impression [?m'pre?n] n. 印象；感觉；模仿 8. appreciation [??pri??i'e??n] n. 欣赏；感激 Dialogue 2 Here Is a Small Gift for You NOTES ① can't wait to do sth.：迫不及待地想做某事 ② You bet!: You bet I am.的略语, 用在表示同意对方说法时使用, 代表“一点也没错” 的意思 ③ East and west, home is best. 金窝银窝，不如自己的小窝。 ④ You can say that again. 说得没错。 ⑤ pick up:偶尔学到 ⑥ be flattered：过奖 ⑦ closing address：闭幕词 Dialogue 2 words , phrase and useful sentences: 1. I can see you all can't wait to go back home. 2. East and west, home is the best. There is nowhere else sweeter than home. 3. s