7DiamondProcess七颗钻石流程38页.ppt

1 7 Diamond Process 七颗钻石流程 Developed by: GMTG-Arlington L. O'Neal / C. Kessler Aug 2000 Revised: 8 Aug 2000 2 What is the 7 Diamond Process? 七颗钻石的流程是什么？ The 7 Diamond Process is one of many tools that can be used in the problem solving process. 七颗钻石流程是可以用来解决质量问题的工具之一。 This tool is used to investigate discrepancies discovered by the following: 它可以用来调查以下方面发现的差异 ? Global Customer Audit System (GCAS) 全球顾客评审 ? Yard Walk Audits 生产线上巡检 ? Verification Stations 检验工位 3 Purpose of the 7 Diamond Process 7 颗钻石流程的目的 ? The 7 Diamond Process is a structured way of assessing our manufacturing process to determine whether of not it has failed to meet the quality standard demanded by our customers. ? 7 颗钻石流程 是一个构建好的评价我们的制造流程是否满足了顾客 所要求的质量标准的一个方法 4 7 Diamond Process 流程 Responsibility 责任 Production 第一步 ¨ 1 Production 第二步 ¨ 2 Production 第三步 ¨ 3 Rel. Engineer/ SQA/Supplier 负责的 SQDE 工程 师 / 供应商 ¨ 4 Correct Process ? 正确的工艺 Correct Tool? 正确的工具 Correct Part? 正确的零件 Parts Quality? 零件质量 Responsibility 责任 Process Control Managers 工艺控制负责人 ¨ 5a Is Engineering support required? 是否需要工程方面的支持 Problem Identified Begin Interrogation 问题定义 ( 开始调查 ) Responsibility 责任 QET PST (Lead) ¨ 5b SMT RGM (Lead) ¨ 6 Statistical Engineering (Red X Strategies) 统计工程 ( 红 -X 方法 ) ¨ 7 Will Process Change Resolve? 工艺更改能解决问题吗 Product Change Required? 产品更改需要吗？ Hardy Perennial or Extremely Complex Problem 非常复杂的问题 SQA - Supplier Quality Assurance QET - Quality Engineering Team PST - Plant Support Team SMT - Systems Management Team RGM - Reliability Growth Management 5 Review of Responsibility 职责回顾 ? Diamonds 1-4 Production & Reliability ? 钻石 1-4 生产 & 可靠性 ? Filter 5a Process Control Manager (PCM) ? 5a 过滤 工艺控制负责人