外贸英文书信.ppt

Claim An Overview Main points: A demand by an insured party(投保的一方) on the insurer(保险商) for payment under an insurance policy. Claim An Overview Methodology Convey positive message Structure 1)Thank you for your correspondent dated… 2)We have done something as you told us… 3)We wish further cooperation would go on… Claim An Overview Key Terms claim n. 索赔，索赔要求。 搭配动词1：lodge, raise, file, put in, make, issue, lay, register, render, enter, bring up, set up, file a claim 。 常用句型：lodge a claim against(间用with或on或upon)sb.for sth. e.g. We file a claim against you for the short delivery of 145 lbs 。搭配动词2：accept, admit a claim 同意索赔，entertain 受理，dismiss驳回，reject拒绝，relinquish, withdraw撤回，settle 解决，waive放弃，a claim。claim v.t. to claim US$10.000, to claim a compensation of US$10,000, to claim US$10,000 for damage, to claim US$10,000 on the goods(对该货), to claim US$10,000 from the underwriters(保险公司) 。 to claim (a compensation of )... from sb. for sth. e.g. We should claim US$10,000 from you for the loss caused by improper packing. complain v.i. 申诉。complain to sb. of sth， make(lodge, lay )a complaint against 外贸英文书信 Unit 11 Claim Lesson 54 Insurance Claim Dear Sirs, Our order No.4567 When the S.S. “Prince” arrived at Singapore on 16 June, it was noticed that one side of case No.7 containing the “Fish” Typewriters was split. We therefore had the case opened and the contents examined by a local insurance surveyor in the presence of the shipping company’s agents. The case was invoiced as containing ten typewriters, eight of which were badly damaged. We enclose the surveyor’ report and the shipping agent’s statement. As you hold the insurance policy we should be grateful if you would take the matter up for us with the insurers. Eight replacement typewriters will be required. Please arrange to supply these and charge to our account. We hope no difficulty will arise in connection with the insurance claim and thank you in advan