[英文版]人力资源管理概论-Performance Management and Appraisal(ppt 47页).ppt

Alternation Ranking Scale ? 2005 Prentice Hall Inc. All rights reserved. 9–* Figure 9–6 Ranking Employees by the Paired Comparison Method ? 2005 Prentice Hall Inc. All rights reserved. 9–* Figure 9–7 Note: + means “better than.” ? means “worse than.” For each chart, add up the number of 1’s in each column to get the highest-ranked employee. Performance Appraisal Methods (cont’d) Forced distribution method Similar to grading on a curve; predetermined percentages of ratees are placed in various performance categories. Example: 15% high performers 20% high-average performers 30% average performers 20% low-average performers 15% low performers Narrative Forms ? 2005 Prentice Hall Inc. All rights reserved. 9–* Performance Appraisal Methods (cont’d) Behaviorally anchored rating scale (BARS) An appraisal method that uses quantified scale with specific narrative examples of good and poor performance. Developing a BARS: Generate critical incidents Develop performance dimensions Reallocate incidents Scale the incidents Develop a final instrument ? 2005 Prentice Hall Inc. All rights reserved. 9–* Performance Appraisal Methods (cont’d) Advantages of using a BARS A more accurate gauge Clearer standards Feedback Independent dimensions Consistency ? 2005 Prentice Hall Inc. All rights reserved. 9–* Appraisal-Coaching Worksheet ? 2005 Prentice Hall Inc. All rights reserved. 9–* Figure 9–8 Source: Reprinted with permission of the publisher, HR; copyright HR, 2003. Examples of Critical Incidents for an Assistant Plant Manager ? 2005 Prentice Hall Inc. All rights reserved. 9–* Table 9–1 Example of a Behaviorally Anchored Rating Scale for the Dimension Salesmanship Skill ? 2005 Prentice Hall Inc. All rights reserved. 9–* Figure 9–9 Source:Walter C. Borman, “Behavior Based Rating,” in Ronald A. Berk (ed.), Performance Assessment: Methods and Applications (Baltimore, MD: Johns Hopkins University Press, 1986), p. 103. Management by Objectives (MBO) Involves setting specific measur