员工态度与留人技巧培训.pdfVIP

员工态度与留人技巧培训 员工态度与留人技巧培训讲师：谭小琥 Talent Management – f rom Emp loy ee A ttitude to Retention App roach 人才管理：员工的态度与留住 人才的方式 Peter Cappelli Professor and Director 教授及主任 Center for Human Resources 人力资源中心 The Wharton School 沃顿商学院 Is There Something Really Different About Jobs Now? 现在的工作真的有所不同吗？ • Yes. The notion of a secure, long-term career is harder to imagine. 是的，一份安全、长期的工作的概念职业更加 难以想象。 • During the economic “boom” 49% still had downsizing 即便在经济繁荣期，依然有49% 的企业在缩小规模。 • AMA survey – 63 percent cutting in one division and expanding in another 美国管理学会调查-63% 的企业在边减边扩 • Economy turns fast – 经济转变迅速 – Employers expecting to hire 19% more college grads in Spring 2001 than in 2000. 2001年春季，雇主们计划比上年多招19% 的大学毕业生。 – By Sept 2001, expecting to hire 20% f ewer grads. 到2001年秋季，他 们却计划减少20% 。 It ’s The New Deal at Work 工作中的新状况 • The End of Lifetime Commitments 停止终生承诺 • But Workers are not all Temps, Either ! 但员工并不都是临时的 • It ’s an Open-Ended Arrangement, negotiated and based on the outside market 这种安排是开放的、可协商的、以外部市场为基础的 • Why does that matter? 为什么很重要？ Is This Really New? 真是新事物吗？ • That Depends on How Old You Are – The Short History of Lifetime Employment 这要看你的年纪有多大 – 终身雇用制短史 • Why We Moved Toward Careers Inside Companies 我们为什么把事业转移到公司里？ • It Wasn ’t Always So Great. Remember The Organizational Man? 情况并不总是很好。记得 “组 织人”吗？ What Caused the Change? 改变的原因 • Institutional Ownership and Shareholder Value: The Scott Pap er Case 所有者制度与股东价值：斯哥特纸业案例 • Pressures from Markets: Speed and Variety 市场的压力：速度与变化 • The Third Wave of C