英文-內審教材.ppt

The ‘Quality’ Audit Did I Catch You Unaware? Auditing An Open Source Document This document is an Open Source document! Huh? This means it is the result of the input of may people and resources. This means YOU can and may participate. If you want something included or have a suggestion, please let me know. You can send some slides in e-mail. Or write me and tell me about what has not been addressed but that you believe should be addressed. If your suggestion is incorporated into the document you will be given credit in the document. You will get updates for free as long as the file is undergoing updates (rumour is I may die someday or decide to do something else with my life so I can’t really use the word forever). I will accept and incorporate good ‘patches’ and constructive criticism. Telling me of spelling errors doesn’t count, but will be very much appreciated. This is how we do things in hackerland; it's a combination of individual visions and collaborative synergy that makes things work. Just as it is in the Cove forums. Partial List Of Files In This Guide Guide Objectives To Develop an Understanding of What is Required of a ‘Quality’ System Auditor To Review the Guidelines for Auditing ‘Quality’ Systems To Develop Auditing Techniques To Utilize these Concepts through Actual Audits Understanding How to Respond to an Auditor Related ‘Stuff’ We’ll Be Covering Understanding the General Structure of Quality Systems ISO 10011-1, 2, and 3 “Guidelines for Auditing Quality Systems” If you don’t have these, you should purchase them. Review Documentation Hierarchy Understanding Auditing Techniques Planning Schedules Creating Check Lists Audit Plan Audit Findings/Observations Preparing Audit Reports Team Audits Caution Whilst some of you may be using this guide for internal auditing, in general it addresses auditing as a third party just as the ASQC’s CQE (Certified Quality Auditor) course and exam does. This is to say much of the material is aimed at folks who will be d