论网络消费者权益地法律保护.pdf

论网络消费者权益的法律保护 摘 要 : 网络购物作为一种新兴的消费模式，受到越来越多消费者的青睐。但是网 络消费在给人们带来生活和工作的便捷享受的同时，也给网络经营者和不法网络 分子侵害消费者合法权益创造了条件。网络诈骗、个人隐私泄露、支付密码被窃 取等现象屡见不鲜。如何从法律角度切实全面的保护网络消费者的权益已成为当 务之急。本文通过对网络侵权现象的剖析，以及对国际上保护网络消费者立法经 验的借鉴，分析问题的原因，从而探讨完善保护网络消费者权益的有效措施 。 关键词 ：网络交易；权益侵害；立法完善 ABSTRACT Online shopping as a new consumption patterns, favored by more and more consumers. But the network consumption in bring people to enjoy convenient life and work of colleagues, also for network operators and illegal molecules infringe on consumers' legitimate rights and interests. Internet fraud, personal privacy, pay password be steal, etc appeared. How practical and comprehensive protection from the law Angle network consumers' rights and interests has become the urgent matter. Phenomenon,this article through to the network infringement and to protect network consumers on the international legislative experience for reference, analyses the cause of the problem, so as to explore perfect effective measures to protect network consumers' rights and interests. Key words:Online transaction; Infringing act; Legislative perfection 目 录 一、网络消费者权益保护情况概述 ····························································1 二、我国网络消费者权益保护面临的问题 ····················································1 （一）网络消费者公平交易权不能保障 ···················································1 ·· （二）侵害网络消费者安全权现象严重 ················································2· ·· （三）网络消费者求偿权难以实现 ························································2 ·················································