涉外模拟导游 Moving People 模拟导游 task 4.ppt

SIMULATED TOUR GUIDES Contents Task Lead-in Procedures while meeting the guests procedure 1: procedure 2: Locate the tour group and arrange them to the hotel: procedure 2: Locate the tour group and arrange them to the hotel: procedure 2: Locate the tour group and arrange them to the hotel: procedure 3: Do a group introduction procedure 3: Do a group introduction procedure 3: Do a group introduction procedure 4: Make a social conversation We have learned …. Homework The End Thank You！ * Company name * 2 Procedures while meeting the guests 3 Conclusion 4 Questions for Discussion UNIT THREE: Meeting the guests 1 1 Task Lead-in 2 Task 2: What should a tour guide prepare before he goes to meet the guests ? Task 3: Please discuss how to arrange the serial activities while meeting the guests . Task 1: Please introduce the procedures of meeting guests at the airport. 1: Call first and arrive at the airport earlier Locate the tour group and arrange them to the hotel 3:Do a group introduction 4:Make a social conversation Procedures Of meeting the guests 3 4 What should you prepare before meeting the guests ? 5 Call first to make sure the flight has not been delayed or canceled …… Arrive at least 30 minutes before the flight is due to land …… While you are waiting for the flight, what other things you have to prepare? 6 arrange the serial activities to welcome the guests at the airport 7 welcome the guests at the airport 8 give a welcome speech How they could make the guests from different places get to know each other quickly? 9 Methods of doing group introduction Have each member of the group state his name, hometown, and why he comes to China, or make a game out of it. Arrange them in pairs, have them get to know each other; and then introduce each other to the rest of the group 10 How can you remember each guest’s name or feature? 11 12 While making a social conversatio