航空商务英语Unit14SeatPreference.ppt

《民航服务英语口语教程》 航空英语 Seat Preference Seat Preference How many types of seat have you known? Lead-in Questions 1. What kind of seat do they prefer? 2. How does the clerk solve the problem? They prefer party seats/group seats. She tries to offer their seats as close as possible to each other and asks the passenger to fill in the “Seat Request Form”. Language Practice C: Good afternoon. ? P: Good afternoon. We are a group of 6. Please our seats together. C: Please wait just a second. … I’m afraid we are now unable to offer you . But I try to your seats as close as possible to each other. P: It sounds not bad. But is there nothing better you can do for us? C: Mr. Zang, we’ll try to it. And you can fill this “ ”. It is for our further handling. P: That’s fine. Here you are. C: Thank you. If there are party seats, we will you and make you change. P: Thanks a lot. assign May I help you party seats work on Seat Request Form contact offer 座位申请表 assign [?’sain] vt. 指(选)派；指定；分配，布置 assign sb. the task 团体座位；几个人在一起的座位 Language Practice C: Good afternoon. May I help you? P: Good afternoon. We are a group of 6. Please assign our seats together. C: Please wait just a second. … I’m afraid we are now unable to offer you party seats. But I try to offer your seats as close as possible to each other. P: It sounds not bad. But is there nothing better you can do for us? C: Mr. Zang, we’ll try to work on it. And you can fill this “ Seat Request Form ”. It is for our further handling. P: That’s fine. Here you are. C: Thank you. If there are party seats, we will contact you and make you change. P: Thanks a lot. Role-play Summary 1. Do you have any seat preference? D. 请问您想要什么样的座位？ 2. 座位申请表 C. Seat Request Form 4. party seats/group seats 3. assign B. 团体座位 A. 指定；分配 A group of four students are traveling to