商务与经济统计习题答案（第8版，中文版）SBE8-SM20.doc

13 - PAGE 1 13 - PAGE 1 20 - PAGE 1 Chapter 20 Statistical Methods for Quality Control Learning Objectives 1. Learn about the importance of quality control and how statistical methods can assist in the quality control process. 2. Learn about acceptance sampling procedures. 3. Know the difference between consumer’s risk and producer’s risk. 4. Be able to use the binomial probability distribution to develop acceptance sampling plans. 5. Know what is meant by multiple sampling plans. 6. Be able to construct quality control charts and understand how they are used for statistical process control. 7. Know the definitions of the following terms: producer's risk assignable causes consumer's risk common causes acceptance sampling control charts acceptable criterion upper control limit operating characteristic curve lower control limit Chapter 20 Statistical Methods for Quality Control 20 - PAGE 8 20 - PAGE 7 Solutions: 1. a. For n = 4 UCL = ? + 3(? / ) = 12.5 + 3(.8 / ) = 13.7 LCL = ? - 3(? / ) = 12.5 - 3(.8 / ) = 11.3 b. For n = 8 UCL = ? + 3(.8 /) = 13.35 LCL = ? - 3(.8 /) = 11.65 For n = 16 UCL = ? + 3(.8 /) = 13.10 LCL = ? - 3(.8 /) = 11.90 c. UCL and LCL become closer together as n increases. If the process is in control, the larger samples should have less variance and should fall closer to 12.5. 2. a. b. UCL = ? + 3(? / ) = 5.42 + 3(.5 / ) = 6.09 LCL = ? - 3(? / ) = 5.42 - 3(.5 / ) = 4.75 3. a. b. c. UCL = p + 3= 0.0540 + 3(0.0226) = 0.1218 LCL = p - 3= 0.0540 -3(0.0226) = -0.0138 Use LCL = 0 4. R Chart: UCL = = 1.6(1.864) = 2.98 LCL = = 1.6(0.136) = 0.22 Chart: UCL = = 28.5 + 0.373(1.6) = 29.10 LCL = = 28.5 - 0.373(1.6) = 27.90 5. a. UCL = ? + 3(? / ) = 128.5 + 3(.4 / ) = 128.99 LCL = ? - 3(? / ) = 128.5 - 3(.4 / ) = 128.01 b. in control c. out of control 6. Process Mean = UCL = ? + 3(? / ) = 20.01 + 3(? / ) = 20.12 Solve for ?: 7. Sample Number Ob