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8D永久性纠正措施流程培训OverviewIt is vitally important to XX that everyone in Procurement is well trained in identifying problems and bringing them to prompt closure. The method embraced by XX is the 8 Discipline (8D) approach.The purpose of this training is to educate the user in each of the 8 Disciplines which leads to permanent corrective action and elimination of the problem.Overview (cont.)In relation to XX Procurement, an 8D is most likely used to solve a customer satisfaction, quality, or product reliability issue; however, the 8D approach can be implemented in other areas such as administrative, engineering, etc…The 8-D approach should be used when:A significant supplier attributable issue, which has caused XX to issue a purge or a Finished Good’s product hold.A significant field or customer satisfaction issue that has been attributed to a supplier issue.Failed quality audit either internal (EPIA, FPIA, CDIT, etc…) to XX or the supplier.The 8-D approach should be used when:The supplier attributable fallout consistently exceeds the agreed to DPPM goal.A defect occurred that should have been contained within the suppliers process.Root Cause Analysis and Corrective Action is required contractually or requested by a critical Account.Key WordsRoot Cause: Ultimate reason(s) for problem or issue.Containment: Short term fix. Isolates and contains the failure/defects and prevents further defects. Does not address root cause.Corrective Action: Long term. Permanent fix that eliminates root cause(s).8D/Corrective Action ExpectationsThese expectations are general guidelines. Each 8D situation should be assessed for its criticality and urgency by the respective Commodity Management Team/person who will then communicate the required response goals to the supply base.8D/Corrective Action ExpectationsProblem identification and action PLAN within 48 hours of problem notification.Containment plan within 24 hours of problem identification.Corrective action plan within 48 hours of ro
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