- 1、本文档共45页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
8D永久性纠正措施流程培训OverviewIt is vitally important to XX that everyone in Procurement is well trained in identifying problems and bringing them to prompt closure. The method embraced by XX is the 8 Discipline (8D) approach.The purpose of this training is to educate the user in each of the 8 Disciplines which leads to permanent corrective action and elimination of the problem.Overview (cont.)In relation to XX Procurement, an 8D is most likely used to solve a customer satisfaction, quality, or product reliability issue; however, the 8D approach can be implemented in other areas such as administrative, engineering, etc…The 8-D approach should be used when:A significant supplier attributable issue, which has caused XX to issue a purge or a Finished Good’s product hold.A significant field or customer satisfaction issue that has been attributed to a supplier issue.Failed quality audit either internal (EPIA, FPIA, CDIT, etc…) to XX or the supplier.The 8-D approach should be used when:The supplier attributable fallout consistently exceeds the agreed to DPPM goal.A defect occurred that should have been contained within the suppliers process.Root Cause Analysis and Corrective Action is required contractually or requested by a critical Account.Key WordsRoot Cause: Ultimate reason(s) for problem or issue.Containment: Short term fix. Isolates and contains the failure/defects and prevents further defects. Does not address root cause.Corrective Action: Long term. Permanent fix that eliminates root cause(s).8D/Corrective Action ExpectationsThese expectations are general guidelines. Each 8D situation should be assessed for its criticality and urgency by the respective Commodity Management Team/person who will then communicate the required response goals to the supply base.8D/Corrective Action ExpectationsProblem identification and action PLAN within 48 hours of problem notification.Containment plan within 24 hours of problem identification.Corrective action plan within 48 hours of ro
文档评论(0)