银行英语口语测试2025年模拟试卷（含答案）.docxVIP

银行英语口语测试2025年模拟试卷（含答案）

考试时间：______分钟总分：______分姓名：______

Part1:Self-Introduction

Goodmorning/afternoon.Itsapleasuretobeheretoday.Mynameis[YourName].Irecentlygraduatedfrom[YourUniversity]withadegreein[YourMajor].Duringmystudies,Idevelopedastronginterestinthefinancialsector,particularlyinbanking.Icompletedaninternshipatalocalbanklastsummer,whereIgainedpracticalexperienceincustomerserviceandbasicfinancialtransactions.Imconfidentthatmycommunicationskills,combinedwithmyeagernesstolearn,makemeasuitablecandidateforthisposition.Ilookforwardtocontributingtoyourteam.

Part2:Scenario1-OpeningaSavingsAccount

Imagineacustomer,Mr.Smith,comestoyourcounter.Hewantstoopenasavingsaccount.Heasksyouifitspossibleandwhattherequirementsare.

Response:

Goodmorning,Mr.Smith.Yes,certainly,wecanopenasavingsaccountforyoutoday.Toproceed,couldyoupleaseprovidemewithyourvalidID,suchasapassportordriverslicense?Wealsoneedyourrecentutilitybillortaxstatementforaddressverification.OnceIhavethesedocuments,Icanassistyouwiththeapplicationformandexplaintheaccountfeaturesandanyinitialdepositrequirements.

Part3:Scenario2-HandlingaCurrencyExchangeInquiry

Acustomerasks,Ineedtoexchangesomedollarstoeuros.Whatisthecurrentexchangerate?Isitbettertoexchangehereoratanotherbank?

Response:

Goodafternoon.ThecurrentexchangerateforUSDtoEURis1USDto0.92EUR.Whetheritsbetterhereoratanotherbankdependsontheirfees.Weofferacompetitiverateandusuallyhavenocommissionontransactionsupto[mentionacertainamount,e.g.,500USD].Itmightbeworthcomparingtheirfees,butourrateisquitefavorabletoday.Wouldyouliketoproceedwiththeexchangenow?Icanassistyouwiththecalculationandtheprocess.

Part4:Scenario3-AdvisingonOnlineBankingServices

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