高频精选：南航客服英语笔试试题及答案.docVIP

高频精选：南航客服英语笔试试题及答案

一、单项选择题（每题2分，共20分）

1.Whatsthe______oftheflight?

A.number

B.name

C.size

D.color

2.Imsorry,theflightis______.

A.full

B.empty

C.late

D.early

3.Youneedtocheckinatleast______beforetheflight.

A.halfanhour

B.onehour

C.twohours

D.threehours

4.CanI______myluggagehere?

A.leave

B.take

C.bring

D.carry

5.Thedeparturetimeis______10:30a.m.

A.at

B.on

C.in

D.for

6.Pleaseshowmeyour______.

A.ticket

B.money

C.phone

D.watch

7.Theflightwill______inanhour.

A.arrive

B.leave

C.land

D.takeoff

8.Thereisa______ontheflight.

A.meal

B.drink

C.service

D.alloftheabove

9.Youcanchooseyour______seat.

A.favorite

B.big

C.small

D.cheap

10.Ifyouhaveanyquestions,youcanaskthe______.

A.pilot

B.stewardess

C.passenger

D.groundstaff

二、多项选择题（每题2分，共20分）

1.Whatshouldyoubringwhentakingaflight?

A.IDcard

B.Ticket

C.Luggage

D.Mobilephone

2.Whichofthefollowingareflightservices?

A.Meals

B.Drinks

C.Entertainment

D.FreeWi-Fi

3.Reasonsforflightdelaysmayinclude______.

A.badweather

B.mechanicalproblems

C.airtrafficcontrol

D.passengerbehavior

4.Whatcanyoudoattheairport?

A.Checkin

B.Gothroughsecurity

C.Shop

D.Haveameal

5.Thefollowingarepartsofanairport:

A.Terminal

B.Runway

C.Controltower

D.Waitinglounge

6.Whenbookingaflight,youmayconsider______.

A.price

B.flighttime

C.airlinereputation

D.seatavailability

7.Servicesprovidedbyflightattendantsinclude______.

A.helpingpassengerswithluggage

B.providingsafetyinstructions

C.servingfoodanddrinks

D.answeringpassengersquestions

8.Youmayneedtofilloutformsattheairportfor______.

A.customs

B.immigration

C.check-in

D.lostandfound

9.Thingstonotewhenboardingaflightare______.

A.boardingtime

B.boardinggate

C.seatnumber

D.flightnumber

10.Flightsafetyequipmentincludes______.

A.lifejackets

B.oxygen