2025年扬州中瑞酒店职业学院单招笔试英语试题库含答案解析.docxVIP

2025年扬州中瑞酒店职业学院单招笔试英语试题库含答案解析

一、选择题

从给出的选项中选择正确答案（共50题）

1、Aguestaskedthereceptionisttobookatableforthreeat7PMtomorrow.Thereceptionistsaid,Wecanconfirmyourreservationforthreepeopleat7PMtomorrow.Whichofthefollowingisthemostappropriateresponse?

A.Thankyouforyourconfirmation.

B.Pleasecheckyouremailforthereservationdetails.

C.Wewillsendaconfirmationemailtoyou.

D.Couldyourepeatthereservationtime?

【参考答案】C

【解析】酒店预订确认需通过正式渠道（如邮件）通知客人，选项C符合职业规范。选项A缺乏后续行动，B未提及确认，D要求重复信息不合理。

2、Whatisthecorrectsequenceforhandlingaguestcomplaint?

①Contacttheguesttoapologize

②Preparerelevantrecords

③Escalatethedepartmenthead

④Explainthesolution

A.①-③-②-④

B.①-②-④-③

C.①-②-③-④

D.①-④-②-③

【参考答案】C

【解析】标准流程是道歉（①）→收集信息（②）→上报（③）→解决问题（④）。直接解释不完整，跳过上报步骤不符合规范。

3、Whichverbtenseisusedfordescribingregularhotelprocedures?

A.PresentContinuous

B.PastSimple

C.PresentPerfect

D.FutureSimple

【参考答案】D

【解析】Wewillcleanroomsdaily（将来时）描述固定流程。现在进行时表临时安排，过去时和完成时不适用。

4、Whichprepositionisusedwhenmentioningareservationdate?

Ⅰ.inMay

Ⅱ.onMay5th

Ⅲ.at7PM

Ⅳ.duringtheevent

A.IandIII

B.IIandIV

C.IandIV

D.IIandIII

【参考答案】D

【解析】具体日期用on（Ⅱ），时间点用at（Ⅲ）。inMay表月份范围，during用于事件期间。

5、Whichsentencebestreflectsahotelscommitmenttosustainability?

A.Weuseplasticstrawstoreducecosts.

B.Werecycle90%ofourwaste.

C.Ourroomshaveextrapillowsforfree.

D.Weoffer24-hourroomservice.

【参考答案】B

【解析】B直接体现环保措施。A节省成本非可持续性，C和D属常规服务。

6、Whatisthemostcommonwaytoexpresscheck-ininahotel?

Ⅰ.MayIhaveyourpassport,please?

Ⅱ.thisyourfirsttimehere?

Ⅲ.Pleasesigntheregistrationform.

Ⅳ.Welcometoourhotel!

A.IandIII

B.IIandIV

C.IandIV

D.IIIandIV

【参考答案】A

【解析】I（验证身份）和III（办理手续）是办理入住的关键步骤。Welcome是欢迎语但非核心流程。

7、Whichphraseisusedtoexpresswillingnessinhotelservices?

Ⅰ.Wearepleasedtoassistyou