《民航服务英语试听说》_课件 1.9 Special Service（特殊服务）.pptxVIP

Whatarethewaysofcurrencyexchangeandwhataretheiradvantagesanddisadvantages?一、情景导入Question1Question2WhatshouldaVIPservicestaffbearinmindwhenprovidingservices?Question3Whatistheprocessofcurrencyexchange？

机场VIP服务的定义：AirportVIPserviceisanexclusiveserviceaimedathigh-endpassengers,aimingtoprovidethemwithamoreconvenient,comfortable,andpersonalizedtravelexperience.Thisservicecoversconvenientservicesfromcheck-in,securitychecks,luggagecheck-intoloungerest,aswellasadditionalservicessuchasshuttletransportation.二、重点讲解图片来源于网络仅供教学使用

机场VIP服务的特点:Personalizedservices个性化服务Advancedtreatment高级待遇Convenience便捷性Time-saving节省时间Highcost费用相对较高图片来源于网络仅供教学使用

VIP服务操作流程:1.Bookingservice预订服务：PassengersneedtomakereservationsforairportVIPservicesinadvanceandprovideaccurateflightandpersonalinformation.2.Arrivalreception到达接待：ThereceptionstaffwillwaitatthedesignatedlocationandguidethepassengertotheVIPlounge.3.Handlingprocedures办理手续：Receptionistsassistpassengersinhandlingluggagecheck-in,securitychecks,andotherprocedurestoensuresmoothboarding.图片来源于网络仅供教学使用图片来源于网络仅供教学使用

4.Enjoymentofservices享受服务：passengerscanenjoypersonalassistance,refreshments,newspapersandmagazines,andotherservices,andgototheboardinggateunderthededicatedcarservice.5.Departurefromtheairport离开机场：ifnecessary,luggageretrievalandshuttleservicescanbeprovidedtoensureconvenienttravelforpassengers.图片来源于网络仅供教学使用图片来源于网络仅供教学使用

BusinessServices01printing07personalcomputerrental02photocopying06networkservices03fax05takingIDphotos04scan

各国及地区货币美元U.S.DollarUSD英磅PoundGBP欧元EuroEUR日元JapaneseYenJPY

图片来源于网络，仅做教学使用货币兑换的途径Bank银行LicensedForeignCurrencyExchangeAgency特许外币兑换机构

OnlineCurrencyExchangePlatform在线货币兑换平台CurrencyExchangeMachine