【精品】销售核心技能培训.ppt

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销售核心技能培训 Learning Organization 学习型组织 If you sow an idea, you reap an action If you sow an action, you reap a habit If you sow a habit, you reap a character If you sow a character, you reap destiny 思想-行动-习惯-性格-命运 Training & Coaching 培训与训练 Training: make sure some people can do something。 Coaching:make sure somebody be good at something。 Amateurs & Professionals How to be a successful sales 成功销售人员的三个境界 8 Sales Core Competency 八大核心基本销售技能 8 What Count Factors 八大核心成功要素 Subconscious and Psychological integration 潜意识与精神层面的融会贯通 Sales Core Competency 销售核心技能 Sales Core Competency: 1 Basic Visiting Procedures(基本拜访步骤) 2 Persuasive Selling Format(劝说性销售) 3 Communication Skill(沟通技巧) 4 Account Penetration(客户渗透) Sales Core Competency 销售核心技能 5 Handle Objection(处理放对意见) 6 Time Management(时间管理) 7 Negotiation Skill(谈判技巧) Making business plan(制订生意计划) 8 Conceptual Selling(概念性销售) Sales Core Competency 销售核心技能 Sales Core Competency Record and Report(记录与报告) Four Fundamentals (销售四项基本原则) Common Sense (销售常识) I. Basic Visiting Procedures (基本拜访步骤) 1 preview plan(预习) 2 checking distribution(检查分销) 3 persuasive selling (劝说销售) 4 collection(收款) 5 merchandizing (助销) 6 record and reports(记录与报告) 7 review and planing(回顾与计划) II:Persuasive Selling Format 劝说性销售 Sole selling general rules(销售铁律)customer only buy what they need and want 消费者只买他们需要的东西 A: Selling principle I(销售原则一) What’s customer real need and want by Communication skill and Account Penetration Persuasive Selling Format 劝说性销售 B: Selling principle II(销售原则二) Prove your proposal can satisfy customer needs and wants ( key part of selling) by Persuasive Selling Format, Conceptual Selling, Handling objection and Negotiation Skill Persuasive Selling Format 劝说性销售 1 Summarize the situation (背景介绍) 1) Good understand customer needs, wants (明确客户需求) A: Just meet B: Almost meet but not specific C: Must find customer needs and wants Persuasive Selling Format 劝说性销售 2) Introduce one real benefit (介绍一真正利益) A: General B: Specific Fis

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