MISTAKE-PROOFING防误措施 ACE Elements ACE 内容 ACE Elements ACE 内容 Benefits of Mistake-Proofing防误措施的好处 Increase profitability by eliminating inadvertent mistakes 消除无谓的错误可增加利润率 Increase productivity by reducing wasted time 减少浪费的时间可提高生产力 Improve customer satisfaction and quality by eliminating escapes 消除逃脱可提高客户满意度和质量 Increase reliability by continuously improving products, services or processes 不断改进产品、服务或程序可提高信誉 Mistakes vs. Defects 错误vs 过失 They are not the same thing! Mistakes Cause Defects. 他们是不同的! 错误导致过失 Most Common Mistakes最常见的错误 Misunderstanding requirements 误解了要求 Skipping a process step or tasks 漏掉了一个工作步骤 Performing process steps incorrectly or in the wrong order 未正确地或以错误地顺序执行程序步骤 Contamination 污染 Leaving out a part or a piece of information 漏掉了一个零件或一条信息 Adjustment and measurement mistakes 调节和测量错误 Timing mistakes 定时错误 Using the wrong part, tool or information 使用了错误的零件、工具或信息 Mistake-Proofing防误措施 Mistake-Proofing is a way of using wisdom and ingenuity to create devices that ensure a task is always done correctly. 防误措施是指运用智慧和独创性发展出一个能确保任务总是能正确完成的设备的方法。 It removes uncertainty from the situations where errors are most likely to occur, such as: 它去除了最可能发生错误的情形中的不确定性,如: Repetitive tasks 重复性的任务 Complex instructions 复杂的说明书 Calculations / Adjustments 计算/调节 Look-alike parts 相似的零件 Why do we do Mistake Proofing? 为什么我们要采用防误措施? To prevent turnbacks and customer escapes from recurring, since the cost to fix a problem increases rapidly the later it is found: 为防止缺陷和客户逃脱情况再次发生,因为问题发现得越晚所花的费用就会迅速增加: 2 Approaches to Mistake Proofing预防错误的2个途径 Mistake-Proof 防误措施 the Design 设计 Redesign the product 重新设计产品 Eliminate the mistake condition 消除犯错误的条件 Redesign for symmetry or asymmetry 重新进行对称或不对称设计 Change the materials 改变材料 Change component type, characteristics or supplier 改变组件的类型、特征或供应商 Mistake-Proof 防误措施 the Process 加工 Change or add tooling 改变或增添工具 Change process steps 改变加工步骤 Add use of checklists, temp
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