供应商选择与评估.ppt

This foil provides sample vendor comparisons from a service provider evaluation process. It highlights how to speed up the evaluation process by using simple graphical tools e.g.: Use Bar charts for comparing overall ratings Use spider diagrams to identify strengths weaknesses of respective solutions. Imperative: Vendor Evaluation Models should provide visual tools to support the comparison of respective vendor offerings. This foil summarises some of the best practices for speeding up the overall evaluation process and reducing the subsequent business and technical risks for installing / implementing the final solution selected. Some steps may initially slow down the process e.g. the Request for Information (RFI) is used to short list a small number of vendors and speed up the subsequent RFP evaluation process. The use of independent industry and negotiation specialists can significantly speed up the overall process, reduce risks and result in better terms and conditions. Many organisations leave the checking of contractual terms and conditions to the last step - this results in longer negotiation processes and loss of leverage in negotiating better terms and conditions. Independent organisations like Gartner have a range of specialist staff, tools and best practice research notes to assist clients adopt best practices, optimise the overall selectionand implementation process, compare respective vendor offerings / capability, identify key risks and select an “optimal” solution for the businesses needs. Source: Gartner Research Source: Gartner Research Vendor Selection and Evaluation – reducing risks and maximising ROI Entire contents ? 2002 by Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gar