2014届高考英语完形填空基础练习精品题：11（含答案）.docVIP

2014高考英语完形填空基础练习精品题（11）及答案 (201*·湖北部分重点中学联考) As waiters, we deal with customers every day and when something goes wrong, somehow we have the ability to keep on going. Its our responsibility to __1__ the customer. I remember my first __2__ job was at a fine restaurant. One afternoon，the manager informed all the cooks and waiters that a VIP __3__ were coming for lunch. The group were __4__ VIPs in the citys fashion industry. After the group arrived and got __5__ comfortably, drinks were __6__. Normally, the head waiter would be in charge of wine service. __7__， the manager asked me to serve that afternoon. I had __8__ done wine service, nor had I ever served a group of twelve. I arranged 12 wine glasses on the tray and went to the table. As I __9__ one of the glasses in front of the first customer，somehow I had __10__ my grip (抓，握) and six glasses fell on top of a young woman, and then to the floor and __11__ in pieces. I felt frightened and my face turned red. I apologized many times to the __12__ and to the rest of the group. Quickly, the manager __13__ my aid and helped in the clean-up, and sent out their drinks right away. I didnt understand why, but the group were forgiving me and the young woman __14__ informed me it was OK. My manager pulled me to the side and said, “If you know why an accident happened, __15__ from it and move on. You still have a table to serve and you cant show your __16__ or your disappointment. Mistakes and accidents do happen. Keep your __17__ up and be confident. The glasses are replaceable.” I understood why he was truly a well __18__ restaurant manager within the neighborhood. His __19__ relationship with the group made the situation __20__ and the group forgave me for that. 1. A. welcome B. feed C. invite D. please 2. A. waiter B. cook C. servant D. director 3. A. group B. n