软件质量保证模型 英文版.pptVIP

SQA – ModelAuthors: Hoang A Na Version: 1.0 Last Update: 22-Oct-2005 Instructor: Hien Luong Tran Hy Oct-2009 Introduction Purpose: Clarify SQA Model and activities Attendees: Students Test: N/A Duration: 1 hr Objectives After the course, students will achieve: Objective 1: SQA Model Objective 2: SQA activities to control quality of projects Table of contents A. SQA Model B. SQA QC Role C. QC activities of SQA D. Using checklists E. SQA Responsibilities to projects F. Q A A. SQA Model SQA: to control the quality of projects ? To assurance the quality of products released to customers Survey Customer Satisfaction (cont.) Exception cases: Customer sends survey feedback on group level periodically Customer communicates with assigned persons in Fsoft, GL should authorize one of this persons to take care this responsibility of collecting customer satisfaction. Then the result should be handed to SQA to inform responsible people If the customer survey feedback has no point for any question, SQA should studies the comments and give points as appropriated, if no comment ? general rating. D. Using Checklists Checklists help reviewers by orientation how to review the WPs. SQA should use checklists to review WPs. Checklists are evidences of reviews for all WPs: Proposal, SRS, Design, TP, TC, Source code WPs provided by customer Baseline audit Final inspection SQA works with PM to fill checklist of SRS, Design review Use Final inspection checklist for every release: document and source code Checklists can be used flexible: Review requirements of maintenance projects is performed at milestone by using SRS review checklist Review WO, CM plan, PDB: use Project Plan review checklist Prototype: GUI checklist E. SQA Responsibilities to projects Resources references Resources Software Quality Management guideline Recommended readings Project Management guideline Configuration Management guideline Questions and Answers FPT-Software Training Materials ? 2005 FPT-SOFT