电子商务chap05中文.pptVIP

Electronic Commerce, Third Edition Chapter 5 Business-to-Business Strategies: From Electronic Data Interchange to Electronic Commerce 企业间电子商务战略(B2B)从EDI到电子商务 电子商务VS传统商务 Learning Objectives学习目标 In this chapter, you will learn about: Strategies that businesses use to improve purchasing, logistics, and other support activities改进采购、物流和其他支持活动的业务战略; Electronic data interchange, how it works, and how businesses are moving it to the Internet 电子数据交换(EDI)及其工作原理; How businesses are moving electronic data interchange operations to the Internet 企业在互联网上开展EDI的方式; Learning Objectives学习目标 Supply chain management and how businesses are using the Internet and Web technologies to improve it供应链管理及企业用互联网和WWW技术改进供应链管理的方法; Electronic marketplaces and portals that make purchase-sale negotiations easier and more efficient 提高采购与销售业务效率的电子集市与门户。 Purchasing, Logistics, and Support Activities采购—物流—支持活动 Electronic commerce possesses the potential for cost reduction and business process improvement in purchasing, logistics, and support activities.在采购—物流—支持活动过程中，为了节省的成本和对业务流程的改进，电子商务发挥了巨大的潜力。 An emerging characteristic of purchasing, logistics, and support activities is that they need to be flexible. 采购—物流—支持活动的一个新特征就是要求这些活动具备灵活性。 5.2.1 Purchasing Activities采购活动 Purchasing activities include:采购活动包括： Identifying vendors 寻找卖主 Evaluating vendors 评估卖主 Selecting specific products 选择特定产品 Placing orders 发送订单 Resolving any issues that arise after receiving the ordered goods and services 解决收货后出现的问题 Purchasing Activities采购活动 Procurement includes all purchasing activities, plus the monitoring of all elements of purchase transactions. “采购”一词涵盖所有购买活动以及对购买过程中所有活动的监控 By using a Web site to process orders, the vendors in this market can save the cost of printing and shipping catalogs and the cost of handling telephone orders. 在网络上处理订单可以让供应商节省印刷与邮寄产品目录的成本和处理电话订购的成本。 Purchasing Activities采购活动 Purchasing Activities采购活动 Products that companies buy on a recurring basis are called maintenance, repair, a