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Contents at a Glance
Introduction 1
Book I: PMP Foundation 9
Chapter 1: The PMP Exam 11
Chapter 2: Foundations of Project Management 25
Chapter 3: Project Life Cycles, Organizational Structures, and Organizational
Process Assets 41
Chapter 4: It’s All about the Process 61
Book II: Starting Off Right 91
Chapter 1: OMG! It’s a Project! 93
Chapter 2: Chartering Your Project 113
Chapter 3: Identifying Project Stakeholders 133
Book III: Planning Integration, Scope, and Schedule 151
Chapter 1: Constructing the Project Management Plan 153
Chapter 2: Defining Project Scope 175
Chapter 3: Creating Your Schedule 211
Book IV: Planning Cost, Quality, Human
Resources, and Communication 261
Chapter 1: Estimating the Price Tag 263
Chapter 2: Planning for Quality 289
Chapter 3: Identifying Your Team Members 313
Chapter 4: 90 Percent of Your Job Is Communication 329
Book V: Planning for Risks, Procurement, and
Stakeholder Management 347
Chapter 1: Identifying What Could Go Wrong 349
Chapter 2: Getting Help — Procuring Project Scope 395
Chapter 3: Who Are All These People? Planning Stakeholder Management 419
Book VI: Managing Your Project 433
Chapter 1: Managing the Work and Assuring Quality 435
Chapter 2: Managing the People Side of Your Project 459
Chapter 3: Getting the Word Out to Stakeholders and Contractors 493
Book VII: Controlling Scope and Schedule 519
Chapter 1: Monitoring, Controlling, and Managing Change 521
Chapter 2: Controlling Project Scope 555
Chapter 3: Controlling Your Schedule 573
Book VIII: Controlling Cost, Quality, and More 591
Chapter 1: Controlling Cost and Using Earned Value 593
Chapter 2: Controlling Quality 623
Chapter 3: Controlling Communications and Stakeholders 647
Chapter 4: Managing Your Risks and Procurements 661
Book IX: Closing Your Project and the Code
of Ethics and Professional Conduct 687
Chapter 1: Closing Your Contracts and Your Project 689
Chapter 2: The P
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