平衡计分卡指标汇总◆财务会计◆.xlsVIP

Learning KPIs Process KPIs Customer KPIs Financial KPIs Example BSC KPIs Cascaded Measures S BSC Perspective KPIs and Cascaded Measures Type Process Financial Asset Utilization Rates Lag 1 Assets ($) Assets / employee ($) Budget Variance Budget Variance: Cost versus Budget Business Mix Cash Flow Cash Flow per Share Catastrophic Losses Channel Mix % (High cost manual channels vs low cost electronic channels) Combined Ratio Community Involvement Community Quality Statements (lists of examples on many fronts) Contribution to Overhead and Profit Corporate Citizenship Cost Cost Ratios Cost Ratios: