Case01-SnowPea-置信区间.docVIP

Case 1. Delivery Times at SnowPea Restaurant The SnowPea Restaurant is a Chinese carryout/delivery restaurant. Most of SnowPeas deliveries are within a 10mile radius, but it occasionally delivers to customers more than 10 miles away. SnowPea employs a number of delivery people, four of whom are relatively new hires. The restaurant has recently been receiving customer complaints about excessively long delivery times. Therefore, SnowPea has collected data on a random sample of deliveries by its four new delivery people during the peak dinner time. The data are in the file Case01-SnowPea-data.xls. The variables are: Deliverer: which person made the delivery PrepTime: time from when order was placed until delivery person started driving it to the customer TraveITime: time to drive from SnowPea to customer Distance: distance miles from SnowPea to customer Solve the following problems and then, based on your analysis, write a report that makes reasonable recommendations to SnowPea management. SnowPea is concerned that one or more of the new delivery people might be slower than others. Let ?Di and ?Ti, be the mean delivery time and mean total time for Deliverer i i 1, 2, 3, 4 , where the total time is the sum of the delivery and prep times. Find 95% confidence intervals for each of these means for each Deliverer. Although these might be interesting, give two reasons why they are not really fair measures for comparing the efficiency of the delivery people. Solution: TravelTime_1 TotalTime_1 TravelTime_2 TotalTime_2 TravelTime_3 TotalTime_3 TravelTime_4 TotalTime_4 Count 177 Mean 13.449 Stdev 6.365 StErr 0.478 95% confidence interval 12.505, 14.393 Responding to the criticisms in part a, find a 95% confidence interval for the mean speed of delivery for each Deliverer, where speed is measured as miles per hour during the trip from SnowPea to the customer. Hint: What is the confidence interval for a mean? How to construct the confidence interval for a mean? Use “O