room reservation.pptVIP

Room Reservation The Clerk: Roy The Client: Tim R: Sheraton hotel, may I help you? T: Hello, I’d like to reserve a room. I wonder if there’re any vacancies. R: Wait a minute ,please. let me see. yes, we still have some rooms available. What kind of room do you want? T: I want a single room with a private bathroom, and also with a queen bed, please. R: No problem. When do you plan to stay here? T: From Nov. 12th to 14th. Em. What kind of shuttle service do you provide? R: We have shuttle service to and from airport. T: Can I get off at the Convention Center? R: Yes. Anything else? T: What kind of service come with that？ R: We have room service, wake-up call, IDD telephone, laundry etc. T: Complimentary breakfast? R: Yes, with each day of your stay. T: Very good. So, what is the rate? R: $100 per night. T: OK, I will take it. R: May I have your name? T: Tim Smith. T-i-m, S-m-i-t-h. R: Ok, a single room with a private bathroom and a queen bad, three nights in total. Is it right? T: Yes. That’s right. R: Ok, we are looking forward to seeing you then. Goodbye. * *