CON002-AirlinereservaitonandChanges.docVIP

Objective : The Concierge desk shall assist the guest with flight information, travel arrangements, amendments, and flight reconfirmation. 礼宾部要帮助客人进行机票查询，旅行安排，更改与确认机票。 Guest concerned about his/ her flight details, needs assistance or has questions regarding flight information and transportation may contact the Concierge Desk. 客人会很关心他们航班的任何信息，会联系礼宾部来寻求航班信息和车辆安排的帮助。 For flight booking and amendments:对于机票的预定和更改 Record the following information:记录如下信息 Guest name 客人姓名 Previous destination 上一次的目的地 New destination 下一个目的地 Date of travel 日期 Preferred time of travel 选择的时间 Ticket number if with open