15. MANAGING KNOWLEDGE.ppt.pptVIP

LEARNING OBJECTIVES EXPLAIN ORGANIZATIONAL KNOWLEDGE MANAGEMENT DESCRIBE USEFUL APPLICATIONS FOR DISTRIBUTING, CREATING, SHARING KNOWLEDGE EVALUATE ROLE OF ARTIFICIAL INTELLIGENCE IN KNOWLEDGE MANAGEMENT * LEARNING OBJECTIVES DEMONSTRATE HOW ORGANIZATIONS USE EXPERT SYSTEMS, CASE-BASED REASONING TO CAPTURE KNOWLEDGE DEMONSTRATE HOW NEURAL NETWORKS OTHER TECHNIQUES IMPROVE KNOWLEDGE BASE * MANAGEMENT CHALLENGES KNOWLEDGE MANAGEMENT IN THE ORGANIZATION INFORMATION KNOWLEDGE WORK SYSTEMS ARTIFICIAL INTELLIGENCE OTHER INTELLIGENT TECHNIQUES * KNOWLEDGE MANAGEMENT IN THE ORGANIZATION KNOWLE