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ch09-Information-Technology
Chapter Nine Information Technology and E-Commerce Learning Objectives Distinguish between data, information, and knowledge and identify the characteristics of useful information. Explain the relationship between IT, competitive advantage, and profitability. Discuss five major IT applications used by companies today to build competitive advantage. Identify the major hardware and software components of IT and E-Commerce and describe how they have evolved over time. Information Technology and Profitability Information a set of data, facts, numbers, and words that has been organized in such a w
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