01_Recent_Trends_in_Enterprise_ Information_Systems.ppt

Recent Trends in Enterprise Information Systems and Application Delivery Models Ji?í Vo?í?ek Department of IT University of Economics, Prague vorisek@vse.cz nb.vse.cz/~vorisek Agenda Does ICT matter? Is the significance of ICT the same for all industries? Enterprise Application Delivery - Historical Perspective Current situation in Enterprise Application Delivery User perspective Provider perspective Business and technological factors for change Sourcing variants Comparison of software license model with ASP model Prerequisites for efficient deployment of ASP model Impact on ICT landscape and user organisations Impact on labour market and ICT education Does ICT Matter ? IT doesn’t matter and can’t bring strategic advantage at present ? Spend less Follow, dont lead Focus on vulnerabilities, not on opportunities Does IT Matter ? We believe that Unique alignment of ICT with business model and with business processes and social capital of the enterprise can bring strategic advantage Alignment of business processes with ICT services will be one of the most important requirements in the near future Case Study 1 – Food Sales a small chandlery (several local suppliers, tens of customers per day, personal service) self-service shop (higher efficiency but loss of customers’ acquaintance) supermarket (many suppliers from all over the world, pressure to suppliers, hundred thousands of customers, detailed acquaintance of customer and his habit – customer’s card). Qualitative levels of goods ordering: optical check of the racks and manual ordering computer monitoring of sales (bar code)– manual ordering computer monitoring of sales – automated ordering direct connection of a supplier into the information system of the seller (the supplier is responsible for the identification of goods delivery time) Case Study 2?How a capable management changed a florist“ Initial situation a small gardening with a store SWOT (-) a small group of customers (-) seasonality of