Unit8DecisionMaking课程.pptVIP

Theme Decision making 决策就是选择 工作的基础 L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this Unit. The Decision-Making Process Define decision and decision-making process. Introduce the types of Decisions. Describe the eight steps in the decision-making process. Explain the challenges managers face in identifying problems. 决策的定义 决策定义可以作出如下的理解（周三多2000：58 ）： 决策的主体是管理者（个体，集体或小组）。 决策的本质是一个过程，这一个过程由多个步骤组成（决策的过程）。 决策的目的是：解决问题或利用机会。 决策Decision Making与解决问题Problem Solving是有区别的(许庆瑞2000：210) 。 Decision Making and Problem Solving Decision making The process of choosing from