2012年物业公司年终工作总结.docVIP

年终总结创新工作，强化内部管理，，努力适应新形势下物业工作的发展要求，在强调“服务上层次、管理上台阶”的基础上，通过全体员工的共同努力，较好地完成了全年各项工作任务。总体实现收支平衡并略有盈余，基本走的发展轨道。加强培训、提高素质是促进成长的最佳途径，因而是的任务，对来说具有极其重要的战略意义。明确人员培训的目标从总体上来说，的目的是提高人的素质。企业培训的目标就是“培训为的发展服务，培训与结合”。明确人员培训的内容的内容因人员所处的不同职能部门和不同级别而会有很大的差异，但一般来说，内容包括以下个方面：思想道德教育。应把树立企业形象、企业职业道德、服务规范、纪律作为培训的重要内容。让充分理解企业的经营理念、工作守则掌握工作技能包括明确人员培训的方式可以按不同来划分企业文化是一个组织由其价值观、信念、仪式、符号、处事方式等组成的其特有的文化形象。包含良好的企业文化为创造良好的环境，回顾过去，我们豪情满怀；展望未来，我们信心百倍。在新的一年里，物业人将以更加务实的作风、更加进取的胸襟、更加饱满的热情、更加昂扬的斗志， to implement the situation to be checked.Two, on behalf of workers should work hard to improve their own quality, on behalf of the legitimate interests of workers, and truthfully reflect the opinions and demands of the masses of workers, law-abiding model good books work.Three, on behalf of the staff and workers to exercise democratic rights, any organization and individual shall not suppress obstruction and strike retaliation.The fourth chapter organization systemThe thirteenth generation of workers congress delegation chairman presided over the meeting discussion, the members of the presidium shall, operators, managers and technicians. Our company middle-level cadres, including workers, technical personnel, management staff should be more than half.The fourteenth section of the workers Congress held once a year at least for each meeting, there must be 33 points more than two staff representatives attend the seats. In case of major matters by the general manager, the labor union of the company more than 1/3 staff or staff representatives proposal may convene the meeting. The workers Congress elections held and resolutions must be approved by all workers represented by more than half.Twenty-fifth of the workers congress around increase and enhance the vitality of enterprises, promote the technology step by step, improve economic efficiency, for enterprise management, an important problem of distribution system and workers life and fix the issue. Staff and workers congress decided in its position within the