银行日常英语之口语要素.ppt

银行日常英语 之口语 /gydx/ /dxdzxlf/ 银行英语口语 (A) Basic English基础英语 Greeting Customers招呼客户 Welcome to Bank of **! 欢迎光临**银行 Do you speak Chinese? Do you speak English? 请问您讲中文吗？请问您讲英文吗？ Hello! 您好 Good morning! 早上好 Good afternoon! 下午好 How can I help you? 有什么能帮您的吗？ Which transaction would you like to do today? 请问您想办理什么业务？ 银行英语口语 (A) Basic English基础英语 Orientation指引 Please take this number, when your number will be called please go to the counter 请拿号，叫到号时请到相应柜台办理业务。 This is your turn, please go to 1/2/3/4 counter 到您了，请到1/2/3/4柜台办理。 Please follow-me 请跟我来 Please wait for a moment 请稍候 银行英语口语 (A) Basic English基础英语 Information信息 Sorry, we do not have this service in our Bank, please go to Bank of China or Industrial Bank of China 对不起，我行不能办理这种业务，请前往中国银行或工商银行办理。 Sorry I do not understand 对不起，我无法理解您的意思。 Is there someone in China who can help you to translate? 请问您有认识的人可以帮助翻译吗？ Let me call a colleague, he can speaks English, he will help you to translate. 我会打电话给我的同事，他会讲英文，能帮您翻译。 Please let me help you to call our customer-service, they have English-Speaking services 请让我帮您拨打我们的客服电话，他们提供双语服务。 Please give me your telephone number, one colleague will contact you to help you, he speaks English 请留下您的联系方式，我们同事会与您联系，他会讲英文。 银行英语口语 (A) Basic English基础英语 Customer Departure客户离开 Do you need to do another transaction? 您还要办理其他业务吗？ Thank you, goodbye! 谢谢，再见。 Thank you for coming! 谢谢您的光临！ Be sure you did not forget anything. 请不要忘记您的随身物品。 See you next time! 再见！ 银行英语口语 (B) Foreign Exchange货币兑换 Buying / Selling买/卖 Do you want to change some money? 您需要换钱吗？ How much do you want to change? 您需要换多少金额？ Please could you fill that form with your name, address, passport, etc. 请您在这张表格上填写您的姓名、地址、护照等信息。 In which currency do you want to change your RMB? 您想将何种货币兑换成人民币？ US Dollar / Euro / Australian Dollar 美元/欧元/澳元 Which currency do you want?