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* Ideally the SCD should form an integrated element of a comprehensive CMS or SKMS, recording all supplier and contract details, together with details of the type of service(s) or product(s) provided by each supplier, and all other information and relationships with other associated CIs. The services provided by suppliers will also form a key part of the Service Portfolio and the Service Catalogue. The relationship between the supporting services and the IT and business services they support are key to providing quality IT services. This information within the SCD will provide a complete set of reference information for all Supplier Management procedures and activities: · Supplier categorization and maintenance of the Supplier and Contracts Database (SCD) · Evaluation and set-up of new suppliers and contracts · Establishing new suppliers · Supplier and Contract Management and performance · Contract renewal and termination. The first two elements within the above list are covered within the Service Design stage. The third element is part of Service Transition, and the last two are part of the Service Operation stage and are covered in more detail in those publications. 6.4.11 Supplier Manager P197/209 * * * The goal of the Supplier Management process is to manage suppliers and the services they supply, to provide seamless quality of IT service to the business,ensuring value for money is obtained * Ideally the SCD should form an integrated element of a comprehensive CMS or SKMS, recording all supplier and contract details, together with details of the type of service(s) or product(s) provided by each supplier, and all other information and relationships with other associated CIs. The services provided by suppliers will also form a key part of the Service Portfolio and the Service Catalogue. The relationship between the supporting services and the IT and business services they support are key to providing quality IT services. This information within the SCD will prov
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