《雅思G类小作文范文及翻译.docVIP

5.1.2 范例5-1 投诉信 Dear Sir/Madam，亲爱的先生/女士， I am writing to you to complain about the CD Player which I bought in your store in January．After only two days，things started to go wrong．我正写信给你投诉一月份在你们店里买的CD播放机。仅仅两天后，东西就出问题了。 The first problem was the CD drawer，which opened and closed too quickly．I nearly trapped my fingers in it．The next day，I recorded a CD onto a cassette．Everything worked，but the sound quality was very poor．On the following day，the CD Pause button stopped working．第一个问题是光盘屉，它弹出合上太快了。我差点把手指卡进去。第二天，我将一张CD刻录到磁带上。一切都正常，但声音质量很差劲。第二天，CD暂停键停止工作。 Naturally，I returned the player to you for repair．Your assistant said I would have to wait only a week．After two weeks，the necessary spare parts had still not arrived．Eventually，nine weeks later，I collected the stereo．The CD player worked properly，but there was no improvement in the recording quality．自然而然地，我将播放器还给你们返修。你们的助理说我只需要等一个礼拜。两周后，必要的配件部分仍然未到。最后，九周后，我将音响组装起来。CD播放器工作正常，但刻录质量没有得到改善。 I am not satisfied with the equipment nor with the service I have received．I am therefore writing to ask for a full refund．I will return the player to your shop on Monday and I expect to receive a cheque for $250．我对你们的服务和产品都不满意，所以我要求全额退款。我周一会把播放器带到商店，希望能退给我$250。 Yours faithfully，你忠诚的， Johns 琼斯 (181 words) 范例5-2 道歉信 Dear Mr./Ms.,亲爱的xxx女士/先生， I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promised．I feel awfully sorry that the problem has been caused by my mistake about the date for completion on referring to our earlier correspondence．我昨天收到关于您新房中央供暖系统到期未完工的投诉。对此我感到非常抱歉，这个问题是由于我参照原来的合同弄错了完工时间。 I mistook your date of completion for next week due to my inattention，so the working team installed the system according to the wrong date．I realize the inconvenience that our oversight must be causing you and will do everything possible to avoid any further delay．I have al