PMBOK指南(第5版)第十章习题概要.docVIP

1. You are working hard to be an excellent project manager. But you found that you have a tendency to come up with a decision on you own judgment. If you wish to approach an issue by standing in others? shoes, what should you do? A. Empathic listening skills B. Speaking skills C. Presentation skills D. Active listening skills 1. 你在努力成为一个优秀PM，你发现自己习惯直接下结论。你想多从别人角度看问题， 应该发展哪项技能？ A. 换位的倾听技巧 B. 演说技巧 C. 演示技巧 D. 积极倾听技巧 2．The MOST likely result of communication blockers is that: A. the project is delayed. B. trust level is enhanced. C. conflict occurs. D. senior management is displeased. 2. 沟通出现障碍时最可