供应链评估指标培训教案.ppt

IS YOUR SUPPLY CHAIN COMPETITIVE? HOW DO YOU KNOW? BLAIR R WILLIAMS Professor and Director, Polytechnic University. Brooklyn, New York blairrw@ 718-260-3835 OBJECTIVES AND OUTLINE OBJECTIVE: TO HELP YOU DETERMINE IF YOUR COMPANY HAS A COMPETITIVE SUPPLY CHAIN. OUTLINE: ELEMENTS OF A SUPPLY CHAIN SCOR MODEL AND METRICS BENCHMARKING IMPLICATIONS BEST PRACTICES INFORMATION SOURCES DEFINITION OF A SUPPLY CHAIN A SUPPLY CHAIN COVERS THE FLOW OF MATERIALS, INFORMATION AND CASH ACROSS THE ENTIRE ENTERPRISE SUPPLY CHAIN MANAGEMENT IS THE INTEGRATED PROCESS OF PLANNING, SOURCING, MAKING AND DELIVERING PRODUCT, FROM RAW MATERIAL TO END CUSTOMER ELEMENTS -SUPPLY CHAIN MANAGEMENTPLAN-SOURCE-MAKE-DELIVER-MEASURE SUPPLY CHAIN INFRASTRUCTURE TRANSFER OF INFORMATION, MATERIALS AND CASH DEMAND MANAGEMENT CUSTOMER ORDER MANAGEMENT PROCESS FORECASTING CUSTOMER PARTNERSHIPS SOURCING SELECTING, QUALIFYING, PARTNERING, MEASURING AND PROVIDING FEEDBACK TO KEY SUPPLIERS ELEMENTS OF SUPPLY CHAIN MANAGEMENTPLAN-SOURCE-MAKE-DELIVER SUPPLY OR MANUFACTURING PROCESS FACTORY SCHEDULING INVENTORY MANAGEMENT LEAD TIME REDUCTION LOGISTICAL PROCESS TRANSPORTATION, WAREHOUSING, DISTRIBUTION, DELIVERY GLOBAL PERFOMANCE MEASUREMENTS - SCOR SUPPLY CHAIN COUNCIL (SCC) SCC IS AN INTERNATIONAL PROFESSIONAL BODY FOR SUPPLY CHAIN MANAGEMENT (SCM) SYSTEMS AND PRACTICES DEVELOPED AND ENDORSED THE SCOR (SUPPLY CHAIN OPERATIONS REFERENCE MODEL) AS A CROSS INDUSTRY STANDARD FOR SCM SPECIAL INDUSTRY GROUPS AEROSPACE AND DEFENCE COMPUTERS ELECTRONICS EQUIPMENT PHARMACEUTICALS CHEMICALS UTILITIES - TELECOMMUNICATIONS RETAIL - CONSUMER PACKAGED GOODS DEFENSE AND INDUSTRIAL SEMICONDUCTORS SCOR MODEL BUSINESS PROCESS REENINEERING ‘AS IS’ TO ‘TO BE’ METRICS BENCHMARKING IMPLICATIONS BEST PRACTICE ANALYSIS PROCESS REFERENCE MODEL BASED ON ‘BEST IN CLASS’ RESULTS CHARACTERIZE MANAGEMENT PRACTICES IDENTIFY SOFTWARE SOLUTIONS LEVEL I METRICS DELIVERY PERFORMANCE PERFECT ORDER FULFILLMENT PRODUCTION FLEXIBILIT