Four Functions of Communication四通信功能.pptVIP

Four Functions of Communication Knowledge management Decision making Coordinating work activities Fulfils relatedness needs Communication Process Model Communication Barriers Perceptions Filtering Language Jargon Ambiguity Information Overload The HURIER Model:Components of Effective Listening Information Overload Overload: Problem Solved Oral vs. Written Communication: Preference for Media Depends on the Message Communicating Through E-mail Advantages of E-mail Messages quickly formed, edited, sent, and stored Needs little coordination Random information access Fewer social status barriers